How to use Twitter – Tips on How Tweeting Can Promote Your Business

by Sara Isenberg on August 6, 2009

in Articles,Blogging,Santa Cruz,Sara Isenberg,Social Media,Twitter

I want to share Karen Kefauver’s great summary article about Twitter and related resources…

How to Use Twitter – Tips on How Tweeting on this Social Network and Microblogging Service Can Promote Your Business

What do Barack Obama, Lance Armstrong, the election protesters in Iran and a food delivery truck in L.A. have in common?

They have all harnessed the power of Twitter and so can you! As the world’s fastest growing social media network, Twitter is a tool that can be used by small businesses and sole proprietors just as effectively as by celebrities and politicians.

Beginning and intermediate Twitter users: Learn what you can gain from a free Twitter account, when to Tweet, and tools to maintain it for a few minutes a day. This is an excerpt from my presentation today, August 6, 2009, for the Santa Cruz Chamber of Commerce’s Women in Business Caffeinated Series.

Golden Rule of Twitter:

Don’t talk about yourself and services constantly!

80 percent – Tweet about and for others

20 percent – Tweet about yourself and your business

When to Use Twitter to Promote Your Company

• New product release

• Significant changes to existing product

• Changes in corporate identity – company name or logo

• New web site

• Events (open houses, trade shows, speaking engagements, awards)

• New funding

• Major personnel changes

• Corporate philanthropy (volunteer work, donations)

• Hiring of agencies (public relations, accounting, law firm)

• New partner

• Significant new customer

• Milestones (customers served, years in business)

• Increase in market share or revenue


What Tweeting Can Do for You

• Reach media outlets locally, nationally and online

• Reach investors and prospective partners

• Message thousands of potential customers

• Increase traffic to your web site through search engines

• Increase online sales

• Enhance credibility – be viewed as an expert in your field

• Fast and free form of a press release

• Potential increase in viral marketing

• Reach social media and bloggers

16 Free Twitter Tools to Help You

1. http://www.twitip.com

2. http://search.twitter.com

3. http://hootsuite.com

4. http://tweetdeck.com

5. http://www.tweetlater.com

6. http://twitthat.com

7. http://twitthis.com

8. http://www.hashtags.org

9. http://dossy.org/twitter/karma

10. http://www.twitpic.com

11. http://www.tweetphoto.com

12. http://twitvid.io

13. http://12seconds.tv

14. http://logpost.com

15. http://tinyurl.com

16. http://www.hashtags.org

More about these 16 tools and how to use them

How to Use Twitter

http://www.twitip.com

TwiTip, edited by Darren Rowse (@ProBlogger) from ProBlogger Blog Tips is all about Twitter. Subscribe here to get daily tips about how to use Twitter:

http://feedproxy.google.com/Twitip

Search on Twitter

http://search.twitter.com

Search, filter, and interact with volumes of news and information being transmitted to Twitter every second. Twitter Search helps you filter all the real-time information coursing through the service.

http://twitter.com/invitat

ions/find_on_twitter

Search for people you know who already have a Twitter account.

Manage your Tweets and Social Networks

http://hootsuite.com

Manage multiple Twitter accounts

Personalize the layout of Twitter by organizing the info into tabs and columns

Track statistics and brand monitoring

http://tweetdeck.com

This free download serves as a personal browser for tracking what’s happening now, connecting you with your contacts across Twitter, Facebook and more. Can be used with Iphone. TweetDeck shows you everything you want to see at once, so you can stay organized and up to date.

http://www.tweetlater.com

Schedule tweets and have them appear automatically even when you’re not in front of your computer.

Track keywords on Twitter

Set up alerts and track keywords in the public Twitter stream

Automation: Word of Warning!

Send welcome DMs to new followers.

Follow those who follow you.

Unfollow those who unfollow you.

Other Social Networking Tools

http://ping.fm

Between our straight forward posting methods and advanced custom triggers, we make it easy for you to post your messages exactly where you want them to go. Ping supports over 40 social networking sites.

Create a Tweet

http://twitthat.com

Just drag this (Twit That) button, up to your Firefox toolbar. Then share interesting links to Twitter easily.

http://twitthis.com

This is an easy way for people to send Twitter messages about your blog post or website. Visitors to your website click on the TwitThis button to post to Twitter.

Look under Tools to get code to post on your blog.

Manage Followers

http://dossy.org/twitter/karma

A tool to determine who you are following (only) and who you is following you (only) and mutual followers.

Post Photos to Twitter

http://www.twitpic.com

You can post pictures to TwitPic from your phone, our API, or through the site itself. Use your Twitter account to log on.

http://www.tweetphoto.com

Photos are automatically geo-tagged

Filter photos by Twitter or Facebook friends

Automatically publish photos to Facebook

Post Video on Twitter


http://twitvid.io

Share videos on Twitter. Upload from your computer,

email video to u@twitvid.io from your mobile phone

Record straight from your webcamera to your followers

http://12seconds.tv

Santa Cruz County-based company that also provides lnks to Twitter. Article about them:

http://www.santacruzsentinel.com/ci_11467159

Tweet from your Phone or Mobile Device

http://logpost.com

You can post your Tweets for free using Logpost, a free Twitter client for mobile phones (Iphone, Blackberry, etc.)

Tiny URL

http://www.tiny.cc

Shorten a long link to a shorter one so that it takes less space n Twitter

Hashtags

http://www.hashtags.org

Search this site to find out what’s happening right now on Twitter.


Twitter in the News


New York Times

July 23, 2009

Marketing Small Businesses With Twitter

By Claire Kain Miller

For many businesses with no ad budget, the microblogging service is their sole means of marketing.

Wall Street Journal

March 13, 2009

How to Twitter

The social rules and tips for gaining ‘followers’; why opinionated people win

August 3, 2009

For Companies, a Tweet in Time Can Avert PR Mess

Time Magazine

10 Ways Twitter Will Change American Business Aug. 2009


Other Twitter Resources


Social Media Quickstart Guide – 6 Tools You Need

By Kirsti Scott of Scott Design

http://blog.hotdesign.com/2009/06/social-media-quickstart-guide

10 Stunning (And Useful) Stats About Twitter

By Rohit Barghava, Influential Marketing Blog

http://rohitbhargava.typepad.com/weblog/2009/07/10-stunning-and-useful-stats-about-twitter.html

Is Your Social Media Expert Really an Expert?

Ways to tell your Social Media “Expert” Might Not Be An “Expert” After All

Co-written by Peter Shankman and Sarah Evans

http://shankman.com/is-your-social-media-expert-really-an-expert

Twitter Glossary


Source: Julia Angwin, Wall Street Journal.com’s senior technology editor

@: At reply. A public tweet directed at a fellow Twitterer, such as @Barack Obama, that shows up in their Twitter stream.

DM: Direct Message. A private message that appears in a Twitter inbox. You can only direct message people who follow you.

RT: Retweet. A tweet that you like so much that you are resending to your followers. Usually includes credit to original tweeter, such as RT @BarackObama, followed by the tweet.

Whale Icon: The iconic blue whale that pops up when Twitter is down. It appeared frequently in Twitter’s first year and a half.

#: Hashtag. Used to designate a topic such as #SanDiegoFire so that people can easily search for tweets on a topic. (It is totally unnecessary, though, because a search on a keyword without the # returns the same results).

Nudge: A feature that lets you send a note to a Twitterer encouraging them to tweet more frequently. You can only nudge people who are tweeting from a mobile phone.

Compiled by:

Karen Kefauver

Freelance journalist & website consultant

Visit my Website:

http://www.karenkefauver.com

Check out my Blog:

http://karenkefauver.blogspot.com

Follow me on Twitter:

http://twitter.com/KarenKefauver

Special Thanks to:

Bill Tysseling, President

Annette McGarrity, Project Director

Santa Cruz Chamber of Commerce

Kirsti Scott, Owner

Scott Design

Margaret Rosas, Owner

Quiddities

Jennifer Karno and Bonnie Lipscomb, Organizers

Women in Business Caffeinated Series

Jody Lombardo, Judy Johnson, owners, and staff

Culinary Center of Santa Cruz/Fresh Prep Kitchens

Chelsea George

Writer, photographer and videographer

Leslie Kefauver

Mom, for support, encouragement and help with Apple’s Keynote.

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Everything above is Part I.  Following is Part II, also from Karen Kefauver:

How to Use Twitter – Part 2: Tips on How Tweeting on this Social Network & Microblogging Service Can Promote Your Business

1. 62 Ways to Use Twitter for Business
August 3rd, 2009 Meryl Evans
http://webworkerdaily.com/2009/08/03/62-ways-to-use-twitter-for-business

2. Twitter Guide
Twitter recently published its own guide addressing these questions:
How do businesses use Twitter? How does it work? How do I get started?
http://business.twitter.com/twitter101

3. Learn Twitter Lingo! (Karen’s favorite!)
http://business.twitter.com/twitter101/learning
“Twitter is pretty simple: send and receive short messages. But what’s with all the symbols and strange terms. Learn the terms so you can use Twitter like a pro.”

4. Ken Ramirez of Axys Technology Group posted a helpful video of his webinar here:
Advantages of using Facebook and Twitter for Business
http://www.axsystechgroup.com/resources/21-video-archive/60-advantages-of-using-facebook-and-twitter-for-business.html

5. New York Times explains Twitter Hashtags
Hashing Things Out
By Virginia Heffernan
How those curious words and mashed-together phrases known as hashtags are remaking conversations on Twitter.
http://www.nytimes.com/2009/08/09/magazine/09FOB-Medium-t.html?_r=1&nl=technology&emc=techupdateema1

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